The Six Sigma System is a data-driven and structured methodology which facilitates proper analysis of process and reduces variability. It is the way of conducting business that constantly improves quality and productivity. It also reduces operational and non-operational costs by maintaining optimum quality. The organization that fails to understand Lean Six Sigma leads to setting unrealistic time-frames and goals.
Six sigma has proved to be a game-changer for more than 10 sectors including finance, marketing, real estate, healthcare, aerospace, and public utilities. But, what are the secrets to the success of lean six sigma for all levels of organizations? Here we go:
- Focus on customer satisfaction: Six Sigma lays emphasis on the importance of customer expectations and needs. Giving importance will result in adding value to the customer experience and delighting them. Six sigma states that a product or service should be designed in such a way that it meets or exceeds customer expectations. A comprehensive focus on customer value leads to improved market share, minimized waste, and creating a loyal customer base.
- Attain the company’s planned goals: Each and every goal can potentially be achieved through a clearly defined process. A process is a sequence of steps with inputs from various stakeholders that produces the desired output accordingly.A detailed and clearly defined process facilitates performance measurement by analyzing the expected and actual performance. One way to get these insights is by using work time track solution, which you can find out more about here. Such measurement will help the management to prioritize efforts and time to achieve strategic goals and plans.. Such measurement will help the management to prioritize efforts and time to achieve strategic goals and plans.
- Involvement of employees in quality management: The only way to survive and lead the market is by maintaining the highest level of quality. An organization can deliver a high-quality product or service when its employees perform efficiently. The involvement of employees will help to eliminate the monotonous chain of commands and encourage two-way communication. The employees who regularly perform the process can share their feedback and ideas towards continuous improvement in the product or service. When the employees actively involve in the process and have a clear idea about the performance measure, they can participate in critical decision-making procedures. This will lead to company-wide motivation and increased productivity.
Take away: Adopting Six Sigma strategies effectively requires mutual commitment from the company’s top management along with expert guidance from certified Lean Six Sigma professionals. EZsigma Group is the team of professionals that provide the required training in this regard and thereby help you frame and focus on tactful or strategic goals.
